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14539: Knowledge & Information Management Support
Location:South Carolina, Sumter

MacAulay-Brown, Inc. (MacB) is currently seeking a candidate for a Knowledge & Information Management Support position to support the United States Air Force Central Command (USAFCENT).  USAFCENT is the Air Force Service Component of United States Central Command (USCENTCOM), a joint Department of Defense combatant command responsible for U.S. security interests in 27 nations that stretch from the Horn of Africa through the Persian Gulf region, into Central Asia. This position supports USAFCENT Chief of Staff’s office.

The Knowledge & Information Management (KM) support position assists AFCENT Chief of Staff in executing knowledge and information management activities in accordance with USAFCENT Knowledge Management Plan.  The KM support position will also develop and support USAFCENT SharePoint sites at the direction of the Chief of Staff on NIPR, SIPR, and JWICS domains. AFCENT’s KM support position is also responsible to provide training to the staff on SharePoint administration and coordinate for appropriate access to USAFCENT SharePoint sites.  This position provides Knowledge and Information Management support to the staff Directorates at the direction of the Chief of Staff. This includes creating SharePoint sites, training Directorate personnel, and coordinating for applicable access to Directorate information.

Additional tasks and responsibilities required by this position include but are not limited to;

  • Maintain document libraries and archives of key USAFCENT information on SharePoint.
  • Create and manage deliberate information flows throughout the staff. This includes email distribution lists, consolidated SharePoint dashboards, and Tasker Management Tool workflows.
  • Serve as Tasker Management Tool Augmentee for the USAFCENT staff. Be capable of creating, routing, answering, and troubleshooting all tasks on the Tasker Management tool at the Directorate level.
  • Oversee updates to the USAFCENT Knowledge Management Plan. This includes drafting, incorporating inputs, and editing the document on behalf of the Chief of Staff.
  • Teach Knowledge Management principles to USAFCENT staff. Ensures understanding at all levels of the organization.
  • Develop and support USAFCENT staff Business Rules and Air Force Forces (AFFOR) Staff Officer Handbook. Conduct routine inputs at direction of the Chief of Staff.
  • Develop multi-platform, multi-public message dissemination plans as directed by the Chief of Staff.
  • Maintain currency as the AFCENT KM by identifying and attending applicable Knowledge Management Conferences and formal schools that discuss/teach current/evolving KM tactics, techniques and procedures with approval of the Chief of Staff
  • Have two years’ experience in the use of Microsoft Office applications/e-mail systems or the equivalent.
  • Two years’ experience working with Microsoft SharePoint application and managing military sites.
  • Three years’ experience working with tasker management system at a component staff or higher.
  • Three years’ experience on a numbered AF or component command staff or higher level.
  • Have a DoD 8570 Compliant tier 1 certification and maintain certification.


  • Information Technology Infrastructure Library (ITIL) Certification desirable.

For more than 37 years, MacAulay-Brown, Inc. (MacB) has been solving some of the Nation’s most complex National Security challenges. Defense, Intelligence Community, Special Operations Forces, Homeland Security and Federal agencies rely on our advanced engineering services, cyber security, and product solutions to meet the challenges of an ever-changing world.  Join MacB where you will work with a team of highly experienced professionals in the areas of Intelligence, Cybersecurity, Research Development Test and Evaluation, Information Operations, fabrication, IT solutions, Logistics and Acquisition Management.  MacB has won multiple workplace awards, offers generous salaries and benefits, and has outstanding growth opportunities.